Digital Marketing in Hospitality and Tourism: Global Strategic Management Forum 2020, Universiti Teknologi Mara

Digital Marketing in Hospitality and Tourism: Global Strategic Management Forum 2020, Universiti Teknologi Mara Malaysia

Presenting for the Universiti Teknologi Mara was a great opportunity to speak about the history of content marketing, the importance of collaboration, future technology and how to demonstrate your degree of uniqueness and of course, discuss the impact of Covid-19 now and in the future.

The forum placed a great emphasis on learning how to collaborate by consulting, involving and informing a broader network and how digital marketers in the future will require good engagement skills to build authentic and genuine relationships.

A lot has changed in the past twenty years and even more has changed in the past year. The more we work together the better our marketing will be and the better our hospitality experiences will be for our clients.

Radio Melayu: From KL to Putrajaya and over to Amazing Sabah

radiom1

https://www.facebook.com/radiomelayuperth/

Radio Melayu is such a wonderful community radio station and I love any chance to contribute to their programming.

If the link above works it may not take you straight to my discussion but if you scroll down through the posts then my latest chat was on October 18.

DJ Wan and I talked about KL nightlife and views, the pink mosque at Putrajaya and then we talked about my time off the coast of Semporna on Mabul Island and a bunch of other islands with high peaks, white beaches, sea gypsies and Nemo.

I was travelling on the Tourism Malaysia Mega Fam with a bunch of travel writers, journalists and bloggers from India, Hong Kong, Malaysia and New Zealand. We shared adventures and quickly felt like we were doing more than capturing moments we could write about or describe on radio. We became friends and fellow travellers, soaking up experiences that were genuinely breathtaking.

The land below the wind always takes your breath away, whether from the exertion of a trek or just sitting on a beach watching a Sabah sunset. The resorts are safe and friendly and the adventures feel undiscovered and exotic.

Make the most of your time in Malaysia. Whether its shopping, street food or hidden bars in KL or the tropical paradise of life on the islands off the coast of Sabah, there’s something for all travellers, all the time.

sabah5Mabul Island:  All your days I will sing in praise of your forests, waters, your shining sands.

6PR Radio: Chrissy and the Gentleman Traveller Find Luxury Abroad

 

On Perth’s best talkback radio station, 6PR, I recently discussed with my fine friend and colleague Chrissy Morrissy some options for luxury abroad; the magnificent Apurva Kempinski in Bali and the distinguished Ritz-Carlton Kuala Lumpur.

A bit closer to home I spoke about day trips through the Avon Valley, from bakeries to canola crops, from Bentley Blowers to the history of this beautiful part of Western Australia.

The featured image for this post is the Apurva Kempinski Bali, located in Nusa Dua. The inspiration for the design are the classic and iconic rice terraces found throughout Bali.

ritz5

Above: The sumptuous lounges of the Ritz-Carlton Kuala Lumpur are perfect for high tea, gin and tonics or just resting between shopping sprees.

IMG_E0075

Above: What makes a beautiful resort that you will return to again and again?  Water slides for the kids? Restaurants? Waterfront views? Rooftop bars? Maybe.  The Kempinski has all of these things but I think it’s the people who work there that are the greatest influence on your enjoyment.  Tom is holding a soft toy of the Bali Myna, an endangered local species of bird that the Apurva Kempinski is working hard to protect.

lib

Above:  The Library at the Ritz-Carlton Kuala Lumpur.  Come for the atmosphere, stay for the food.  An enchanting and refined menu full of passion for the flavours that represent the melting pot culture of Malaysia.

OLYMPUS DIGITAL CAMERA
OLYMPUS DIGITAL CAMERA

Above: The Avon Valley has rolling hills filled with wildflowers, rolling fields of canola crops and great towns with bakeries, museums, galleries and pubs.

6PR Radio: Chrissy and ‘The Gentleman Traveller’ discuss Borneo and Footy Final Travel

Spend some time on a Sunday afternoon listening to Chrissy and ‘The Gentleman Traveller’ on 6PR 882, Perth’s only commercial talkback radio station.

Recently, we spoke about my week long adventure to Malaysia, spending some time in one of my favourite cities, Kuala Lumpur, before heading to the Malaysian state of Sabah on the island of Borneo.

emerging elder

ABOVE: THE SEA GYPSIES ARE ONE OF THE WORLDS TRULY NOMADIC COMMUNITIES THAT LIVE ON THE SEA IN THE CORAL TRIANGLE BETWEEN INDONESIA, MALAYSIA AND THE PHILLIPINES.

I travelled to the small island of Mabul and from there took daily boat trips to other islands in the area to experience pristine snorkelling, intriguing sea gypsies and awesome views after trekking the peaks of small but tall islands.

sabah3.jpg

ABOVE AND BELOW: SIPADAN-MABUL RESORT LOCATED ON MABUL ISLAND.  USE THE RESORT AS YOUR HOLIDAY DESTINATION OR A BASE FOR EXPLORING OTHER ISLANDS IN THE NATIONAL PARK, INCLUDING WORLD RENOWNED SIPADAN ISLAND.

sabah5.jpg

Sabah is easily accessible from Perth with direct flights to Kota Kinabalu with Malaysia Airlines.  Boat travel to the islands is well monitored and accredited by Malaysian park authorities.

Come to Borneo.  Come to Sabah.

We also spent a few minutes offering some tips to travellers to Melbourne who are attending footy finals.  Some of the ideas we suggested were to form a collective group of other supporters to get some bargaining power when booking flights and accommodation or considering flying to other destinations and making your way to Melbourne from there, including flying to Hobart and catching the ferry across Bass Strait to Melbourne or flying to Canberra or Sydney and driving down in a hire car. It’s too late to expect a cheap fare but you can avoid the most expensive fares if you think about what options work for you.

6PR Radio: Chrissy and Chris talking about luxury destinations, including Apurva Kempinski Bali and the Ritz Carlton KL

A wonderful way to spend a Sunday afternoon is to listen to Chrissy and Chris on 6PR 882, Perth’s only commercial talkback radio station.

For this chat, I described how luxury travel can be exciting and affordable.

We talked about the all new Apurva Kempinski in Bali and how its architecture sets the heart racing with awe and how there is so much space to hide away and relax or strut your gut in front of other guests if that’s your thing.  Most of the Kempinski rooms have their own private plunge pool or access to small lagoon pool while there is also a massive lagoon pool and another good sized pool that includes a water play are for kids, including three waterslides.

IMG_E9672.JPGABOVE: APURVA KEMPINSKI NUSA DUA, BALI.  ARCHITECTURE INSPIRED BY THE RICE TERRACES AROUND UBUD.

We then talked about my experience at the Ritz-Carlton KL, located in the heart of Bukit Bintang.  With a level of refined luxury, complete with crooners and jazz bands around every corner, this hotel reminds you of travelling on a 1920’s ocean liner with its sumptuous lounge chairs and library restaurant.

ritz5.jpgABOVE: THE RITZ-CARLTON KL, FULL OF SUMPTUOUS LOUNGES FOR DRINKING, EATING OR COLLAPSING IN AFTER A DAYS SHOPPING IN BUKIT BINTANG, JUST A MINUTES WALK AWAY.

The food options at the Ritz-Carlton’s renowned Library restaurant provide some of the best food available in Kuala Lumpur.

 

ritz2.jpgABOVE: RITZ-CARLTON LIBRARY RESTAURANT EXECUTIVE CHEF WAI COMBINES MODERN AND TRADITIONAL CULINARY TECHNIQUES AND DEVELOPING FLAVOUR PROFILES THAT ARE FRESH AND LUXURIOUS.

If you’re considering a luxury experience, take advantage of offers that pop up on popular websites and I always recommend then contacting the hotel/resort yourself and making yourself known and maybe negotiating some of the inclusions.  Maybe you want more golf and less day spa time.  Maybe you’d like to give up the fine dining vouchers for pizzas and chips around the pool for your kids.  Try making a relationship on your own that provides the inclusions that are important to you.

 

Radio Melayu: Lets begin the winter fightback! Get packing!

I recently spent a brilliant evening on Radio Melayu chatting about my recent adventures and how we all need to find a way to get packing and escape winter by getting overseas or embracing winter and snuggling into a gorgeous resort down south.

The link below features descriptions for a few of my new favourite things, including Bali’s spectacular new resort the Apurva Kempinski Bali, Hong Kong Star Ferries and markets, Hong Kong Disneyland, Pullman Bunker Bay Resort and amazing airlines for travelling with children, including Malindo Air, Batik Air and Cathay Pacific.

 

 

mel2

With Have A Go News Newspaper, Let’s Go Travelling…to KL!

Have A Go News

In the link above to Have A Go News enjoy reading my feature article on travelling, eating and shopping your way around Kuala Lumpur and making sure you stay somewhere amazing as well. You can also find Have A Go News in over 1800 outlets across Perth and regional Western Australia.

IMG_5805.JPG

Love Lot 10! From the Hutong Food Court in the basement, amazing shops and activities in between and the cheesecake in Tokyo Restaurant at the top, you’ll be splashing your cash and loving every minute of it.

IMG_5905.JPG

Travel from KL airport to Kl on the fantastic KLIA Ekspres.  The best way to travel into KL and also the easiest and most comfortable.

IMG_5893.JPGStay in the heart of KL’s shopping precinct, Bukit Bintang, at the luxurious and very friendly JW Marriott.  If you’re not doing the shopping, this will be the perfect place to wait for your shopping partner to return.  Look, they even parked my car under the hotel sign!

95.3fm: Radio Conversations About Malaysia

On Saturday evening, 18 September, I spoke on 95.3fm about my regular Malaysian travels, Malaysian food and Malaysian tourism strategies.

We also spoke about Rajah Brooke butterflies, the JDT Tigers, the benefits and consequences of spicy food and how much I enjoy using the rail network (particularly the monorail) in Kuala Lumpur to travel the city.

Have a look and listen to the discussion at their Facebook page: 6EBA 95.3FM Radio Melayu (https://www.facebook.com/radiomelayuperth/)

bwradio

Pic above: I love talking about Malaysia.

rbb.JPG

Pic above: The Rajah Brooke Butterfly that I found in the jungles of Perak.

FullSizeRender

Pic above: KLIA Ekspres is a very fast, very quiet and very comfortable ride between KL International Airport (KLIA 1 & KLIA 2) and Kuala Lumpur.